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Privacy Policy

Last Updated: November 28, 2025

SW Software LLC ("we," "our," or "us") operates the Stepio mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App. By using Stepio, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your email address and username.
  • Profile Information: You may optionally upload a profile avatar.
  • User-Generated Content: Group names you create when setting up leaderboard groups.

Health Data

Stepio accesses step count data from Apple HealthKit (iOS) and Google Health Connect (Android) to display your daily activity and enable leaderboard features.

This health data is stored locally on your device and is not transmitted to our servers. We may introduce optional server-side health data storage in the future, and we will update this policy and request your consent before doing so.

Automatically Collected Information

We do not currently collect analytics, crash reports, or usage statistics. This may change in the future, and we will update this policy accordingly.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Display your username, avatar, and step counts on leaderboards visible to other users
  • Enable social features such as groups and friend connections
  • Communicate with you about your account or the App
  • Improve and develop new features for the App

3. Information Shared With Others

Other Users

When you use Stepio's social features, the following information is visible to other users:

  • Username
  • Profile avatar
  • Step counts (on leaderboards)
  • Group memberships

Third-Party Services

We use the following third-party services:

  • Supabase: For authentication and database services. Your email and username are stored on Supabase servers. See Supabase Privacy Policy.
  • Apple HealthKit / Google Health Connect: To read step data from your device. This data remains on your device and is governed by Apple's and Google's respective privacy policies.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Advertising

We do not currently display advertisements. We may introduce ads in the future, which may involve third-party advertising partners collecting information. We will update this policy before implementing advertising.

5. Push Notifications & Email

We do not currently send push notifications or marketing emails. We may introduce these features in the future. You will be able to opt out of marketing communications at any time.

6. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Children's Privacy

Stepio is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@getstep.io.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data

To exercise these rights, contact us at support@getstep.io.

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information. We do not sell personal information.

10. Account Deletion

You can request deletion of your account at any time through the Profile section in the App. Upon deletion, we will remove your personal data within 30 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

SW Software LLC
Email: support@getstep.io

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